Frequently Asked Questions
Everything you need to know about your Roxley Games fashion experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your garments ethically sourced?
Yes, Roxley Games is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Applicable customs duties and taxes are calculated at checkout so there are no hidden fees upon delivery.